Reference

ace55 Privacy Policy For Your Account

Your account details, wallet records and device choices are covered in the ace55 Privacy Policy, so you can see what we collect and why.

Account dataWallet recordsCookie choicesSecurity requests
Browse Our Lobby Read FAQ
ace55 ace55 Privacy Policy For Your Account
CONTACT ROUTES

Privacy Help Beside Your Account

A clear contact path matters when you want to ask about the Privacy Policy or correct an account record.

Account help Use the account help route for Privacy Policy questions, identity corrections and requests to see the personal details connected with your ace55 profile. We may ask for an account step that confirms you are making the request for yourself.
Cashier records For a DANA, OVO, GoPay or QRIS receipt, send the reference shown in your payment record rather than a password or wallet PIN. We use that reference to check the matching account entry and explain its retention.
Login concerns If your login or phone verification stalls, contact us through account help and describe the device path you used, such as mobile browser or desktop browser. This helps us separate a security event from a cookie setting.
HANDLING DETAILS

How ace55 Applies This Policy

Privacy work is tied to practical account events rather than broad labels. When you open an account, we record the details needed for access and phone verification; when you use the cashier…

Data collected

We may handle your contact details, phone verification result, login history, device path, cookie choices, support messages and wallet references. The Privacy Policy connects each data type to an account, security, payment-status or support purpose.

Cookie controls

Cookies can keep a mobile browser session active and remember selected settings. You can review cookie controls in your browser, but removing necessary cookies may interrupt login, phone verification or the route back to your account.

Account security

We use account details and phone verification to help distinguish your access from an unfamiliar sign-in. Never send us a password, wallet PIN or one-time code when asking about your Privacy Policy rights.

Retention period

We retain account, payment-reference and support records for the time needed for account operation, security checks, legal duties or an unresolved dispute. A deletion request is assessed against those active reasons.

Request changes

Ask us to correct an inaccurate name, contact detail or account record through account help. Include the detail that needs changing and the phone or email linked to your profile so we can verify the request.

Who to contact

Use the account help route for access, correction, deletion and cookie questions. For a bank transfer or virtual account reference, add the receipt detail; we will use it to find the relevant record without requesting your banking password.

Privacy Policy Questions About ace55

These Privacy Policy answers address the account questions you are most likely to have before opening access. We keep the examples close to the Indonesia account flow: phone verification, mobile cookies, DANA and QRIS receipts, and the support route used for data requests. If your situation is not listed, account help can direct your request.

The ace55 Privacy Policy covers account details, phone verification, login records, device data, cookies, support messages and payment references. It explains why we use each record, how retention works, what security steps apply and how you can request access, correction or deletion.

We may retain a payment reference, status and related account record for DANA or QRIS activity. We do not need your wallet PIN for a Privacy Policy request. Send the receipt reference through account help so we can identify the matching entry.

Contact account help and ask for access to the personal data linked with your ace55 profile. Include the phone or email on the account and complete any identity check we request. We will explain the records available and any lawful reason for withholding part.

Yes. Use account help to request a correction to your name, contact detail or another inaccurate record. State what is wrong and what it should say. We may use phone verification or another account step to confirm that the request is yours.

The Privacy Policy explains that cookies may support a mobile browser session and remember selected settings. You can change cookie controls in your browser. Removing necessary cookies may interrupt login or phone verification, so check the account path again after changing them.

We keep payment references, login records and support messages only for stated account, security, legal or dispute needs. The period can vary by record type. You may ask account help about a particular record, and we will assess deletion against any active need.

Yes. Account eligibility and access depends on local law. Where local law permits, we apply the Privacy Policy controls described here, including data requests and security checks. If a local rule affects your request, account help will explain the applicable path.

Related Pages

ace55 Indonesia candybet About Us Access guide FAQ